2018 was a year of change in the healthcare industry. Diverse groups of technologies began to enter the doctor-patient arena, and quickly shaped the way we practice healing. Blockchain technologies were investigated, Artificial Intelligence went mainstream for imaging diagnostics, and cyberattacks in the healthcare industry doubled. That’s a lot of change for one year! So […]
Let’s be honest: No one loves making collection calls. But they are crucial to any revenue management process. That’s why it makes the most sense to be as effective as possible with each call the first time. Making the most of your collection call. Step One: Perfect your greeting and voice. Within seconds of an […]
30% of the average healthcare bill now comes from the patient’s pocket* As a healthcare organization, we understand your patients’ health is your No. 1 priority, but what about their financial health? With patients becoming increasingly more responsible paying for their own medical services, it’s essential that you rethink your billing and payment process. This […]
The healthcare industry invests less than six percent of its budget to cybersecurity* Healthcare breaches are a common occurrence and, unfortunately, it seems these incidents are becoming more frequent. While we tend to see reports of attacks on large healthcare systems, small and medium-sized practices are just as susceptible. In fact, hackers may see these companies […]
73% of providers report that it takes one month or longer to collect from patients (TransUnion Healthcare) How long does it take for you to receive a payment from a patient? What are you doing to change that? With patients assuming increasing responsibility for the cost of their healthcare services, it’s important to consider their […]
