Healthy-Finance

Keeping your patients’ finances healthy

30% of the average healthcare bill now comes from the patient’s pocket* As a healthcare organization, we understand your patients’ health is your No. 1 priority, but what about their financial health? With patients becoming increasingly more responsible paying for their own medical services, it’s essential that you rethink your billing and payment process. This […]

Data-Safety

4 Ways to Ensure Patient Data Safety

The healthcare industry invests less than six percent of its budget to cybersecurity* Healthcare breaches are a common occurrence and, unfortunately, it seems these incidents are becoming more frequent. While we tend to see reports of attacks on large healthcare systems, small and medium-sized practices are just as susceptible.  In fact, hackers may see these companies […]

Paying-Bills-Easier

How To Make Paying Bills Easier For Patients

73% of providers report that it takes one month or longer to collect from patients (TransUnion Healthcare) How long does it take for you to receive a payment from a patient? What are you doing to change that? With patients assuming increasing responsibility for the cost of their healthcare services, it’s important to consider their […]

Outsource

3 Signs It’s Time to Outsource

Tight margins. Ever-changing technology. Insurance. The health care industry is complex, and many new regulations and trends are making it difficult on hospital and other healthcare organization’s cash flow. Successful revenue cycle management (RCM) is time-consuming and can place large, administrative burdens on your employees who need to be spending their time focusing on the […]

4 Tips for Providing Exceptional Customer Service

U.S. companies lose more than $62 billion annually due to poor customer service (newvoicemedia) To say providing good customer service is important is an understatement. In fact, 33 percent of Americans say they will consider switching companies after just a single instance of poor service (American Express). When you are competing with countless other businesses […]

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