Simple ways to show gratitude this season

This time of year, there’s an extra sense of giving and attitude of gratitude in the air. Showing gratitude to your customers and healthcare patients isn’t just another way to say thank you —

Discover the benefits of automated billing

As consumers, by now nearly everybody recognizes online and automatic payment options as standard operating procedure across everyday industries. From your favorite streaming service to basic utilities, gym membership or your dog’s toy and treat subscription box, the convenience of not having to manually pay every bill each month has become the norm. Companies are […]

Delivering a customer-focused billing experience

Though it may seem difficult to accomplish successfully within the collections industry, at Finance System, Inc. we’ve uniquely positioned ourselves to help our clients deliver a customer-focused billing experience. It all starts at the top and it’s been that way since day one. Our third-generation family business has worked hard to offer the personal attention, […]

Finance System, Inc. Success: Whitewater Valley REMC

The Client: Whitewater Valley REMC The Whitewater Valley Rural Electric Membership Corporation in Liberty is a not-for-profit utility distributing electricity to nearly 13,000 members across a six-county service area in east-central Indiana. Their Challenge Whitewater Valley REMC was lacking customer service despite high rates and low returns from its previous collections agency. They were using […]

Bill Collecting Across Generations

Just as with tastes in music, television and what’s considered trendy, there are generational gaps and varied preferences for dealing with debt and methods for repayment. While common interests of Baby Boomers, Generation Xers, Millennials and members of Generation Z may not overlap much, they all have one thing in common: debt. The sources of […]

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