Outsource

3 Signs It’s Time to Outsource

Tight margins. Ever-changing technology. Insurance. The health care industry is complex, and many new regulations and trends are making it difficult on hospital and other healthcare organization’s cash flow. Successful revenue cycle management (RCM) is time-consuming and can place large, administrative burdens on your employees who need to be spending their time focusing on the […]

4 Tips for Providing Exceptional Customer Service

U.S. companies lose more than $62 billion annually due to poor customer service (newvoicemedia) To say providing good customer service is important is an understatement. In fact, 33 percent of Americans say they will consider switching companies after just a single instance of poor service (American Express). When you are competing with countless other businesses […]

Ensure Your Patient Data Is Being Managed Effectively

Healthcare breaches are costing the U.S. healthcare industry an estimated $6.2 billion* As the healthcare industry continues to be a prime target for hackers and data theft, it’s important that companies work with third-party vendors who uphold the strictest guidelines and data protocols. One of the most effective ways to know you are partnering with […]

The Disappearing Act: Tracking Down Missing Patients

  Much like a magician does for his or her finale, some patients will pull off a disappearing act when it’s time to pay a bill. But instead of feeling thrilled or impressed, you may feel frustrated, stressed and wondering if it’s even worth finding the person. Luckily, there’s skip tracing. Skip tracing is the […]

Common Challenges in Revenue Cycle Management

This article appeared in the December 2016 edition of the Indianapolis Society Medical Bulletin, supplied by Finance System, Inc. As the end of the year draws near and health care organizations are beginning to examine and evaluate the past year’s financial reports, there’s very little doubt that uncollected payments from patients and aging accounts will […]

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