Top

Values And Ethics

Finance System opened its doors in 1955 as a family owned and operated accounts receivable management firm. From the very beginning, our mission has been to align our core values, such as integrity, transparency, professionalism and courtesy, with how we treat our clients, their customers and our employees. That vision continues today with every daily contact we have, whether it’s with a client in their business or organization or on the phone with one of their customers. We strive to deliver a personal, seamless experience for everyone we serve.

We will always:

  • Act on your behalf as an extension of your business or organization in a professional, courteous manner
  • Be honest and transparent in all communications with clients and our clients’ customers
  • Educate our clients’ customers whenever possible of their rights and responsibility
  • Never disrespect, belittle or disrespect our client’s customers
  • Understand that your reputation and client relationship are of the utmost importance
  • On a case-by-case basis, assist you in deciding whether legal action may be necessary.
  • Remove the stress, burden and costs of recovering bad debt

 

Finance System has tailored scripts for our Collection Staff based on the type of account, for example pertaining to medical debt: