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Technology

Finance System integrates with your company using the latest technology to become a true extension of your operations. This approach allows our clients businesses and organizations to run smoothly while we increase their revenue.

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Our Technology Provides You:

  • Online access to your accounts and tracks collection progress
  • Virtually transparent environment
  • Comprehensive performance reports
  • A visual way of seeing due diligence on every account we handle

Benefits:

  • Customers can make payments to their account online
  • Customers can make payments to their account by phone, without a collector
  • All phone numbers are verified
  • Customers can speak with a collector, your company & third party simultaneously

coll_11Finance System uses the latest version of CollectOne software for its performance tools and accountability systems. CollectOne combines workflow automation, call optimization, credit reporting, skip tracing, scoring and performance reports all in one environment. At any point, you can go online to check on every account. CollectOne achieves SSAE 16 Type II Certification by the American Institute of Certified Public Accountants. The certification was achieved through the SOC 1 examination report conducted by auditing firm, The Moore Group. The SSAE 16 Type II Audit examined CDS Software’s internal controls; providing clients assurance that the company maintains an accurate and reliable operational environment in line with the compliance and security standards required.

tcnIn today’s competitive business world, minimizing customer hold times, while maximizing your bottom line profitability is of the utmost importance. To meet your needs, TCN’s cutting-edge technology, combined with client-driven adaptability and unparalleled service has transformed traditional contact centers into a fully functional inbound, outbound and blended streamlined solution by offering a cloud based resource and technology built for the collection business. With TCN, it’s about the bottom line. By increasing successful contact by up to 300%, and with Finance System using TCN technology, we do just that.